HOW LONG WILL IT TAKE TO SHIP MY ORDER?
Please allow a 24-48 hr processing time for your order. Shipping times depend on the shipping method chosen and on couriers availability. But usually, the package arrives in 3-5 days.
WHICH SHIPPING CARRIERS DO YOU USE?
We ship orders through DPD, UPS, GLSand the Slovenia Postal Service.
ARE INTERNATIONAL ORDERS SUBJECT TO DUTIES AND TAXES?
Yes, international orders are billed by the shipping company and paid for by the customer upon arrival. So DUDES vs GRAVITY does not control import or clearance costs for overseas orders. This is the responsibility of the customer.
If you are interested in becoming a dealer send us an email at email@example.com.
DIFFERENT TYPES OF WOOD AND COLOUR VARIATIONS
Wood is a natural resource. It’s an interesting and varied material with wonderful properties for climbing. However, wood isn’t a uniform material and has variations in its density, color, and texture. We make our products out of birch and walnut wood. We have tested a lot of different types of wood and we have found that these two kinds are the best for our needs. We only chose wood that is locally and sustainably sourced. As wood is a natural material it comes with a wide variety of colors and some imperfections. The birch wood can vary from silvery-gray to yellowy-orange color. Walnut wood can be very dark brown, or more like milk chocolate. We love the range of colors and the fact that no two hangboards look the same!
SHOULD I USE CHALK WHEN TRAINING?
Definitely! Wood is great to train on! It leaves all your skin on and also has a grippy enough texture to function properly. The great thing about wood is that it absorbs some moisture from your skin and that means that the holds feel grippy even after a lot of sessions. One little downside of using chalk is that you have to do a little bruising in between sessions. (but you are already used to that because you clean the holds in your gym =D)
HOW SHOULD I CLEAN MY GRAVTIYboard?
If you regularly brush your GRAVITYboard with a soft, natural bristle brush, it won’t need any more cleaning. If you allow chalk dust to build up and fill, the pores of the wooden surface will begin to feel slick and sticky. In this case, you may clean the wood back to its original condition with the piece of sandpaper which was included in the packaging. But let’s be honest, you probably threw it away. In that case, you can use 120-grit sandpaper to give the right texture. When hangboarding, you should have a lot of rest time. You can use this free time to brush the GRAVITYboard this will help to keep it clean and you will have more consistent sessions.
DO I NEED TO VARNISH OR LACQUER OUR PRODUCTS?
No! Our products have been designed to be used with a little chalk and nothing else. The texture is perfect for training. If you use any oil or lacquer, the wood will become too slippery to train on.
Also, take care where you mount the GRAVITYboard. You should not let it get wet. If the wood gets wet it can distort in shape and even some mold can appear if it’s wet for a longer period of time. You can set it up outside, just make sure that is under the roof.
WHICH GRAVITYboard IS BEST FOR ME?
If you are just starting out with your climbing journey we would suggest using the GRAVITYboard. The GRAIVTYboard has deeper edges and two jugs so even your no-climbing friends can use it. But our opinion is that pretty much any climber can use either the regular or the pro version to improve their finger strength. However, we originally designed GRAVITYboard to be an “easier” hangboard and the GRAVITYboard PRO to be a “harder” hangboard.
HOW/WHERE SHOULD I ATTACH MY GRAVITYboard?
There are various ways to attach your hangboard, depending on your circumstances. Though they are made to fit neatly over a doorframe, GRAVITYboards aren’t limited to this location. Keep in mind that the hangboard needs to be installed on a vertical surface and must be completely stable. The difficulty of the holds, particularly the slopers, will be significantly affected by a few degrees on either side of the vertical.
WHAT SCREWS SHOULD I USE?
The GRAVITYboards come with the appropriate screws and if you will screw them into the wooden surface you should use the ones that were provided. If you have any other surface you can check the detailed instructions here. Or you can always ask your dad. =D
SHIPPING & RETURNS
Please ensure that you contact DUDES vs GRAVITY d.o.o before returning any product. Once we have been contacted, we will provide full return instructions. Contact us at: firstname.lastname@example.org
All return and exchange requests must be made to DUDES vs GRAVITY d.o.o. within 30 days from the date of purchase. Ensure that you include contact information and a tracking number with the return package. If a returned package is shipped internationally, please clearly mark the returned package as ‘Returned Goods’, to avoid any Customs or related charges. DUDES vs GRAVITY d.o.o is not responsible for any return Customs or related charges. Any charges incurred are the responsibility of the customer.
Refunds can take up to 15 business days to complete from the date of issuance.For shipments returned to DUDES vs GRAVITY d.o.o due to incorrect or incomplete address information (as provided by the customer), original shipping charges are non-refundable and charges to re-send items will apply.
For shipments refused by the recipient for any reason, or for shipments returned to DUDES vs GRAVITY d.o.o for non-payment of Customs Duties and Taxes, product and shipping charges are non-refundable.